• Voucher - Mila Mae & Co
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Mila Mae and Co

Voucher - Mila Mae & Co

$10.00
$10.00
Tax included.

Sometimes its too hard to choose for someone... Why not let them do it themselves! 

 

Candle Details

All of our candles are bespoke and hand-poured.

Simply select your fragrance and we'll get to work creating your
beautiful unique candle.

550mls

As every candle is custom made to order, it will take between 5-10 business days to process & dispatch your order - if you have an urgent request please contact me to arrange it.
Fragrance Descriptions

Vanilla & Black Raspberry Sweet raspberries and tart punchy blackberries blended with rich warm vanilla pod, and tonka bean. Finished with a hint of red currant. 

Mandarin Mimosa Top sparkles of crisp dew fruit, mandarin oranges, tangerines and sweet berries. The heart combines a medley of pineapple, mimosa blossoms, peaches, plums, fruity jasmine and soft lavender. The base is a beautiful lily and vanilla.

French Pear A luscious blend of juicy citrus such as lemon & lime on a delicate heart of creamy coconut & fresh florals. Vanilla notes and sandalwood round out the blend.

Pink Peony Pink petals of peony combined with wild rose, African violets and Carolina jasmine, a classic floral fragrance.

Grapefruit & Lime A delightful burst of Persian lime, grapefruit and sweet mango. Notes of Grapefruit & Black current give a natural appeal, while nutmeg, clove & cinnamon add warmth and spirit. Reminiscent of warm, tropical Caribbean nights.

Salted Caramel A sweet buttery caramel toffee fragrance with notes of sea salt, vanilla, maple, and creamy condensed milk.

Strawberries & Cream Wild strawberries with a touch of vanilla, a creamy & decadent fragrance.

Black Cypress & Tabac A delicious full bodied fragrance packed with luxurious rich woody notes, followed by a burst of summer fruits and spice, earthy goodness of citrus, pine and eucalyptus and finished off with a hit of cuban tobacco.

Lotus Flower A sensuous and delicate fragrance containing white florals, vanilla and patchouli.
Candle Care

Our candles are hand-poured with special care to maintain quality and consistency. To ensure you get the most out of your burn time, you’ll need to follow the instructions below. 

​• Always trim your wick to 5mm before lighting your candle.

• On the first burn, allow the wax to melt until it reaches the edges of your vessel and there is about a 1cm pool of melted wax before extinguishing. This creates a clean and even burn. 

• After use & once the wax has cooled and set, trim your wick to 5mm again before relighting to avoid 'mushrooming' of the wick. 

• Discontinue use when the wax reaches 10mm from the bottom of your vessel.

• Keep candles out of direct sunlight or hot spaces.

**It is recommended that you remove all florals before lighting your candle***

**Never leave a burning candle unattended**
Voucher - Mila Mae & Co
15% off your first order when you subscribe to our loyalty programme

FAQs

Payment Options

How do I use a giftcard to pay for my order?

  • Your gift card will be sent to your email once it's purchased. Our gift cards can be redeemed by using the code that was emailed to you at checkout Gift cards are valid for one year after purchase.

What are the payment options?

  • Credit Card, Afterpay, Paypal and bank transfer.

My payment has gone through but I haven't received any information about my order?

  • If you have not received an email about your order in your inbox/spam folders and your money has been deducted, it is most likely that your browser was closed or refreshed too soon. If this has happened, please email milamaeandco@gmail.com.

Shipping

How can I track my order?

  • Once your order has been picked and packed, an email with a tracking link will be sent to you. If you did not receive a tracking link, please contact us. Once you have received your tracking number, your order is in the hands of the courier company, therefore you will need to follow up with the courier company if you have any queries about the location or delivery of your order. 

What are your processing times?

  • As every candle is custom-made to order, it will take between 5-10 days to process & dispatch your order - if you have an urgent request please contact me to arrange it.

Do you ship internationally?

  • We currently only ship within New Zealand. 

How much does shipping cost?

  • Shipping is calculated automatically when you register your details on the website and add products to your cart.
    Shipping is calculated via your postcode and weight of your goods. Freight prices are set by the freight companies, and we do not have anything to do with them.

Do you offer express shipping?

  • Not currently but our shipping service currently is an overnight service so unless there are courier delays you should have your goods within 24 hours of dispatch.

Order Assistance

I didn't receive an order confirmation email.

  • Once you have placed an order with us, you will receive an email confirmation with your order details. Please check your spam/junk folder in case it is not in your inbox.

Can I add to my order once its been placed?

  • We may not be able to add to your order, it will depend on what you are adding in regards to weight and size for shipping. Please email milamaeandco@gmail.com with your order number and what you would like to add, so that we can check and get back to you.

My order arrived broken or damaged, what should I do?

  • If your parcel was damaged in transit, please take a picture so that we may file a claim with the courier company. Email milamaeandco@gmail.com with your order details, and we will take care of it.

Do you offer a pick up service?

  • Yes, you can choose the pick up option and once your order is ready we will notify you via email and this will have the pick up address on it.

Promotions

I forgot to add a discount code, can you refund me the difference?

  • Unfortunately, we cannot amend an order after it has been completed. We can cancel your order and refund you before it has been processed. However please note it may take a few days to process the refund.

I tried to use a code but its invalid?

  • If the code is invalid, it is most likely that you have input the code incorrectly, or the promotion has ended. Please refer to the advertised dates of the promotion. If you believe that you are following the terms of the promotion, please contact us.

How do I use a discount code?

  • At checkout there will be an option to input a discount code before purchasing. This will automatically add the discount amount to your order total.